Shipping Policy
Shipping Policy
House of Society
Effective Date: 1/12/2025
At House of Society, we are dedicated to ensuring your orders are delivered promptly and efficiently. This Shipping Policy outlines our practices regarding order processing, shipping, and delivery. By placing an order with us, you agree to this policy.
1. Processing Times
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Orders are processed within 1-3 business days after payment is confirmed.
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Processing times may vary during holidays, sales, or other peak periods.
2. Shipping Methods and Costs
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We offer various shipping options, including standard and expedited shipping. Shipping costs are calculated at checkout based on your location and selected shipping method.
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Free shipping may be available for orders exceeding a certain amount. Details of such offers are outlined on our website.
3. Delivery Times
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Estimated delivery times depend on your location and chosen shipping method:
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Standard Shipping: 5-9 business days
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Expedited Shipping: 2-4 business days
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Please note that delivery times may vary due to unforeseen circumstances, such as weather conditions or customs delays.
4. Shipping Destinations
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We ship to domestic and international locations.
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Some remote areas may have limited shipping options or longer delivery times.
5. Order Tracking
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Once your order has been shipped, you will receive a confirmation email with tracking information. Use this to monitor the status of your shipment.
6. Undeliverable Packages
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If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange re-shipment. Additional shipping charges may apply.
7. Lost or Damaged Packages
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If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue.
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Claims for lost or damaged packages must be submitted within 14 days of the expected delivery date.
8. Customs and Duties
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For international orders, customs fees, taxes, and duties may apply. These charges are the responsibility of the customer and are not included in the order total.
9. Changes to Shipping Policy
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We reserve the right to update this Shipping Policy at any time. Any changes will be posted on our website with the updated effective date.
10. Contact Us
If you have questions about your order or this policy, please contact us at:
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Email: hoodso1798@gmail.com
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Address: 488 TOYON ST, ANGWIN, CA, USA